They say that the first two human fears are death and public speaking, in that order. Someone might say, number three is what we talk about today. Taking your vehicle in the department store services. We've all been there, suffered through constant upselling and apparently unnecessary repairs forced down your throat. Fear no more. I'll let you in on some secrets they never want you to know.
1 When your vehicle is under the "bumper to bumper"warranty.
Most manufacturers offer bumper to bumper coverage these days. Common time frames are 3 years/36k miles whichever comes first. The most common mistake people make when buying a new car without taking full advantage of this benefit. When under this coverage, every little problem that arises with your vehicle is taken care of for free. So if you hear any kind of squeak / squeal, clunk / rattle bring it to a dealer and have them look at it. Go there with a long list of everything you think is wrong with the car. They are bound to listen and determine what the problems are, regardless of whether they want to or not. In addition, most shops service reps are graded on how well customers are treated with warranties and paid accordingly, so do not be afraid. You should always ask for a loaner / rental car if the repair is to be any significant amount of time. This is one of the advantages of buying a new car, take full advantage of it.
2 When your vehicle is not covered under warranty.
It can be a terrifying situation to be in. You have a problem with your car and no one seems to know what's wrong. Your best bet is to get to stores to find the problem. This is simply because they know your vehicle better than anyone else and can not fix it right the first time. The problem with this is that the dealerships are very expensive when you have no type of warranty coverage.
to check the estimates
the best advice I can give you is to check estimates. Technicians in the dealerships have been paid to how the system is called fixed. This means that each service has announced the time frame allotted for the repair. These times are the industry standard working time guidelines (eg Mitchell, Chiltons guide). So, if the technician quotes 2.5 hours to repair, the shop hourly labor rate of $ 85/hr, part of the repair will cost you $ 215.50. But how do you know it really takes 2.5 hours to do the repair? Simple answer, you do not and it does not matter. No matter how long it takes a technician to repair your vehicle, you will pay for 2.5 hours, but it does work both ways. If the repair technician takes 4 hours to complete, yet you pay only for 2.5 hours. The biggest thing to watch out for in this situation is that at the time quoted for the repair is indeed the correct path guide published in the paper I referenced above. Ask to see proof of time as quoted. You can save so much money, because here more often technicians will quote a job in the hope that the service rep can sell it for you. This is very common when a repair is needed on your vehicle is absolutely necessary to make repairs to your vehicle in operation.
Negotiate Deal
service reps are paid commission on the amount of hours they sell. They make very little money if you buy a service they recommend. So, when the service rep comes to you with a repair estimate, ask for a discount. They need to make sales just as bad as you need to repair. Pointed out that high prices are the parts, as will be the most high cost to your repair estimate. If the representative refuses to come down on the part of the price, just tell them you will buy a cheaper source of parts vendors and install them. Most service reps will have no problem with that because they paid commissions on the work itself, rather than the parts.
Sometimes getting your car salesman is inevitable. Make sure to use all the knowledge gained from this article to your full advantage to save you precious time and money.
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